Anthony Stephenson
Senior Director

Tony is a highly experienced educator and practitioner in a very wide range of small to large industries worldwide, including Engineering, Food, Healthcare, Packaging, Consumer Electronics and Primary Production.  He is a Business Mentor and adviser in Business Management Tools which include Quality, Occupational Health & Safety as well as Environment.  He has worked extensively in Australasia and South East Asia including Japan, Taiwan, Indonesia, Hong Kong, Singapore and Korea as well as Europe and the USA. As the Founding President of the New Zealand Organisation for Quality he became involved in working with many Standard Bodies including ISO.  He is a Board Member of NZBEF and sits on the QED Advisory Board.  Tony developed the first internationally accredited auditor training courses in the Southern hemisphere in 1985.

Trevor Stafford

In his longstanding role as a business and management consultant, Trevor's clients have enjoyed the benefits of his coaching, mentoring and training skills and often reported the value of strategic analysis and planning for business continuity and expansion.   

He is qualified to both Project Management Professional [PMP] standards and is an ISO Lead Auditor.  He also holds a degree in Systems Analysis and Management.  His past directorships have been in the Tourism, Consulting and Training industries’

Carew Hatherley

Carew brings a background of planning and guiding ISO 9001, 27001 & 45001 implementations for businesses successfully gaining Certification.  He is a Certified Lead Auditor and Trainer for ISO 9001, 14001, 27001 & 45001. He also covers Defence, Corporate Social Responsibility and Slave Free Trading.  Following on from the 2019 JAS-ANZ Delphi Study he has designed a course that delivers effective & reliable auditors for New Zealand - based around the internationally recognised best practice standards of ISO19011 and certified by Exemplar Global.  He is an elected Fellow of the UK Institute of Leadership & Management and a member of the NZ Institute of Directors.  He is also a Director and the Secretary of the NZ Business Excellence Foundation. 

Beryl Oldham

In addition to being Managing Director of Complete Learning Solutions, Beryl is a Certified ROI Professional® and the New Zealand business partner for Drs Jack and Patti Phillips of the ROI Institute®.  She has a Master of Business Studies in Human Resource Management and holds AQF certificates in Training Systems Management and Training Evaluation, and the NZQA Certificate in Adult Education and Training Level 5.  Beryl was the 2014 recipient of the NZATD Education Trust’s Learning and Development Practitioner of the Year Award.  She is a Chartered Fellow of the Human Resources Institute of NZ, a LIfe Fellow of the NZ Association for Training & Development, and Board Chair of the NZ Business Excellence Foundation.

Lee Hanna

Lee is an Accredited Assessor for SAFE+ and has a decade of consultancy experience implementing Health & Safety systems across many sectors.  She is a specialist in contracting, aviation and healthcare.   Lee is a Technical Member of NZISM;   Lead Assessor Audit QSA with experience ACC WSMP auditing; and NZQA Certification in Adult Education and Learning.

Martin Michaells

Martin is an experienced Quality Management Consultant. He has extensive knowledge of the NZ healthcare industry, passive fire protection organisations and medical laboratories. A Lead Auditor for ISOs 9001 & 45001 he is also a Green Belt Lean Six Sigma Professional. He graduated from Otago University in 2005 with a Degree in Medical Laboratory Science.

Lee Hanna
Brigid Glass

Brigid is an experienced consultant and auditor in the field of medical device regulation, regulatory strategy and quality management systems, including ISO 13485 and the US 21CFR Part 820, with over two decades of experience in the sector. She enjoys working with clients to educate and coach their people, moving knowledge and skills into their organisations. Clients have included start-ups and established organisations, covering software, electronics, plastics and many other technologies, also diverse suppliers to medical device companies, from logistics to animal collagen products. She is a passionate trainer who has delivered educational programmes in the field through tertiary institutions and the industry organisation. Brigid holds degrees in Chemistry and Quality Assurance.

Carolana Marais
MD South Africa

Carolana is qualified in Environmental Law, Environmental Management and Food Safety Management Systems. She is also a qualified Lead Auditor in ISO 9001, ISO 14001, OHS 18001, ISO 22000, HACCP, FSSC 22000 and IMS. Carolana has extensive experience in all environmental Industries

Flora Anthonysamy
Associate - Malaysia

Flora is a highly experienced Auditor, Consultant, Project Manager and Trainer: she is based in Selangor and will head up IQM Group activities in Malaysia.  Currently MD of Expat Management Plt, Flora is finishing an MBA in Strategic Management to go with her Executive MBA from INSEAD Singapore and her BSc (Hons) in Chemistry.  She is a Lead Auditor for Malaysian Sustainability Palm Oil (MSPO), a Lead Auditor ISO 9001 (Quality Management) & ISO 14001 (Environmental Management), has a Certificate in Quality Engineering from the American Society of Quality and is a Technical Expert for Malaysian Environmental and OHSA Legislation

Jeremy Haselden

Jeremy enables companies to tease out pathways that yield the best strategic evidence. These are then adapted to the ISO Standards, establishing manufacturing and service industry excellence. Working within the multinational corporate sector previously; cemented this and the true worth of the ISO Standards management systems. This sowed the seeds for his consulting practice over a decade ago; encompassing the implementation of the ISO9001(Quality Assurance),  ISO45001 (Workplace Safety) ISO14001(Environmental) Standards and general RMA compliance work.  He also works on behalf of companies when faced with workplace safety issues involving Worksafe New Zealand to resolve the circumstances and minimise prosecution. He has a broad client base ranging from Heavy Engineering, Timber Industry, Food Industry, Rural Transportation, Heavy Transport Importers, Fleet Service Providers and large scale Agriculture.  He is a qualified ISO Lead Auditor.

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