Tony is a highly experienced educator and practitioner in a very wide range of small to large industries worldwide, including Engineering, Food, Healthcare, Medical Devices, Packaging, Consumer and Industrial Electronics, Horticulture, Viticulture and Primary Production. He has worked with Regulatory bodies in Aviation and Food as well as Accident Investigation He is a Business Mentor and adviser in Business Management Tools which include Quality, Occupational Health & Safety, Environment and Business Excellence. He has worked extensively in Australasia and South East Asia including Japan, Taiwan, Indonesia, Hong Kong, Singapore, and Korea as well as Europe and the USA. As the Founding President of the New Zealand Organisation for Quality he became involved in working with many Standard Bodies including ISO. He is a Board Member of NZBEF and the NZ Safety Council and sits on the QED Advisory Board. Tony developed the first internationally accredited auditor training in the southern hemisphere in 1985.
Trevor’s activities as strategic business coach and mentor stems from his trained and experiential background across industries.
His initial career was in defence with maritime operations. His secondary career was forged with a combination of senior management roles in transport organisations of over 3000 staff, to operating as an independent consultant problem solving in large and small operations. This spread brings a host of tools and techniques to business problem solving situations.
He operates with a diagnostic solution focused viewpoint, this is especially valuable to clients who have found themselves operating very close to the ‘coalface’. This approach complemented his pursuit of quality management as a lead auditor, being qualified initially with BSI and building further with IMT and The IQM Group.
A passion is management training and upskilling people with new knowledge skills and techniques to problem solve within their businesses. He is qualified to both Project Management Professional standards, NLP Practitioner and is an ISO Lead Auditor. He also holds a degree in Systems Analysis and Management and has past governance and directorship roles in the Tourism, Training, ISO Certifications and Consulting industries.
Lee is an Accredited Assessor for SAFE+ and has a decade of consultancy experience implementing Health & Safety systems across many sectors. She is a specialist in contracting, aviation and healthcare. Lee is a Technical Member of NZISM; Lead Assessor Audit QSA with experience ACC WSMP auditing; and NZQA Certification in Adult Education and Learning.
Martin is an experienced Quality Management Consultant. He has extensive knowledge of the NZ healthcare industry, passive fire protection organisations and medical laboratories. A Lead Auditor for ISOs 9001 & 45001 he is also a Green Belt Lean Six Sigma Professional. He graduated from Otago University in 2005 with a Degree in Medical Laboratory Science.
Carew brings a background of planning and guiding ISO 9001, 27001 & 45001 implementations for businesses successfully gaining Certification. He is a Certified Lead Auditor and Trainer for ISO 9001, 14001, 27001 & 45001. He also covers Defence and Corporate Social Responsibility. Following on from the 2019 JAS-ANZ Delphi Study he has designed a course that delivers effective & reliable auditors for New Zealand - based around the internationally recognised best practice standards of ISO19011 and certified by Exemplar Global. He is an elected Fellow of the Institute of Leadership & Management and a member of the NZ Institute of Directors. He is also a Director and the Secretary of the NZ Business Excellence Foundation. He is currently the Chair of The IQM Group Board.
In addition to being Managing Director of Complete Learning Solutions, Beryl is a Certified ROI Professional® and the New Zealand business partner for Drs Jack and Patti Phillips of the ROI Institute®. She has a Master of Business Studies in Human Resource Management and holds AQF certificates in Training Systems Management and Training Evaluation, and the NZQA Certificate in Adult Education and Training Level 5. Beryl was the 2014 recipient of the NZATD Education Trust’s Learning and Development Practitioner of the Year Award. She is a Chartered Fellow of the Human Resources Institute of NZ, a LIfe Fellow of the NZ Association for Training & Development, and Board Chair of the NZ Business Excellence Foundation.
Carolana is qualified in Environmental Law, Environmental Management and Food Safety Management Systems. She is also a qualified Lead Auditor in ISO 9001, ISO 14001, OHS 18001, ISO 22000, HACCP, FSSC 22000 and IMS. Carolana has extensive experience in all environmental Industries
Associate - Malaysia
Flora is a highly experienced Auditor, Consultant, Project Manager and Trainer: she is based in Selangor and will head up IQM Group activities in Malaysia. Currently MD of Expat Management Plt, Flora is finishing an MBA in Strategic Management to go with her Executive MBA from INSEAD Singapore and her BSc (Hons) in Chemistry. She is a Lead Auditor for Malaysian Sustainability Palm Oil (MSPO), a Lead Auditor ISO 9001 (Quality Management) & ISO 14001 (Environmental Management), has a Certificate in Quality Engineering from the American Society of Quality and is a Technical Expert for Malaysian Environmental and OHSA Legislation
Associate - Dunedin
Gordon is a quality management professional who has extensive experience across multiple industry groups including public sector service, manufacturing and supply chain. He has worked with small and large businesses both nationally and internationally. Most recently he has been running his own consultancy business in pursuit of his passion for working with businesses to identify and implement improvement opportunities that deliver improved productivity and profits.
Gordon is a former national evaluator for the NZ Business Excellence Awards, with over 30 years of experience in auditing to both legislation and international standards. He is a certified Lead Auditor for ISO standards 9001 (Quality), 14001 (Environment), 45001 (OH&S) and holds a Diploma in Business Administration from Otago University. An accomplished trainer with a highly interactive style, Gordon uses his real-world experiences, learnings and personal observations to bring clarity and understanding throughout his training sessions.